General Data Protection Regulation (GDPR)

Who we are

Our website address is www.bamboohandyou.co.uk.

Compliance Statement

bamboohandyou.co.uk and bamboohandyou.com is committed to protecting the privacy and security of our users’ personal information. We have implemented measures to ensure that we comply with the General Data Protection Regulation (GDPR) and will continue to review and update our practices as necessary.

Collection of Personal Data:

We collect personal data such as names, email addresses, and other contact information when you sign up for our newsletter, register for an account, or make a purchase on our website. We use this information to provide you with the services and products you have requested and to communicate with you about your account and transactions.

Use of Personal Data:

We use your personal data to provide you with our services and products, to communicate with you about your account and transactions, and to send you promotional materials and offers. We may also use your personal data to improve our website and services, to conduct research and analysis, and to provide you with personalized content and advertising.

Sharing of Personal Data:

We do not sell or share your personal data to third parties for their own marketing or promotional purposes. However, we may share your personal data with third parties who provide services to us, such as payment processors, shipping providers, and website hosting companies, to the extent necessary to complete your transactions and provide you with our services and products.

Security of Personal Data:

We take appropriate measures to protect your personal data from unauthorized access, use, or disclosure. We use secure servers and encryption to protect your personal data and we regularly review our security practices to ensure that they meet industry standards.

Access to Personal Data:

You have the right to request access to your personal data, to request that your personal data be corrected or deleted, and to object to the processing of your personal data. You may also have the right to request that we limit the processing of your personal data and to receive your personal data in a structured, commonly used and machine-readable format.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact Us:

If you have any questions about this GDPR Compliance Statement or our privacy practices, please contact us at info@bamboohandyou.co.uk